Abstract

Information systems are crucial for modern businesses, particularly in the healthcare sector, as they improve data accuracy, accessibility, and usability. Hospital information management systems (HIMS) are popular computer programs used to support healthcare services, enabling quick access to patient records, facilitating report delivery, and facilitating departmental cooperation. HIS integrates various aspects of hospital operations, such as electronic health records (EHR), patient registration, appointment scheduling, billing, invoicing, laboratory administration, pharmacy inventory control, and radiology imaging systems. Implementing HIS can enhance operational effectiveness, improve patient experience, health outcomes, and organizational funds. However, many hospitals still rely on manual operations and must transition to computerized techniques. Paperbased medical records are ineffective in providing timely information, leading to delays in decision-making, time-consuming and inefficient medical diagnoses and prescriptions, and delays in organ transplants. This study aims to understand stakeholders’ opinions on the existing system and identify areas for improvement.

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