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Use of Six Sigma to Reduce Medication Turnaround Time of IP Pharmacy

Deepak Dhiman , Reedima Kukreja1 , Deepak Dhiman2

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RFP Journal of Hospital Administration 5(1):p 19-22, January-June 2021. | DOI:

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Reedima Kukreja , Deepak Dhiman, Use of Six Sigma to Reduce Medication Turnaround Time of IP Pharmacy/RFP Journal of Hospital Administration. 2021 ; 5(1): 19-22.

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Abstract

In this study six sigma, DMAIC was applied to the IP pharmacy (one of the most revenue generating department of the hospital) in order to reduce the medication turnaround time. Six sigma was found beneficial in reducing the overall average turnaround time from 75.4 minutes to 61.58 minutes(t test 6.72; p<.05), average turnaround time for normal indent was reduced from 79.2 minutes to 65.41 minutes & average turnaround time for the urgent indent was reduced from 43.8 minutes to 30.13 minutes. There was also seen an improvement in the sigma level. Hence it was concluded that six sigma is beneficial management tool that can be used to reduce turnaround times.

Keywords: Six sigma; Hospital; Pharmacy.

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Reedima Kukreja , Deepak Dhiman, Use of Six Sigma to Reduce Medication Turnaround Time of IP Pharmacy/RFP Journal of Hospital Administration. 2021 ; 5(1): 19-22.

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