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Library Services and User Satisfaction in the Digital Era: An Overview

Syed Shah Ahmed Sarmast, Lecturer and Head, Department of Library and Information Science, N V Degree College, Kalaburagi, Karnataka 585105, India , Syed Shah Ahmed Sarmast

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Indian Journal of Library and Information Sciences 12(2):p 129-1, May - August 2018. | DOI: http://dx.doi.org/10.21088/ijlis.0973.9548.12218.8

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Abstract

 The article gives a brief account of digital libraries and information services in the Digital era. The methods of offering high quality reliable and user-friendly library services will be different in different types of libraries. Library services conducted in the past such as selecting, acquiring, managing/processing and disseminating information are still valid today in the digital environment. Today we need to package information in a more selective manner because the digital resources are vast and diverse in nature. The paper highlights the quality information services and user satisfaction in the digital era.

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DOI: http://dx.doi.org/10.21088/ijlis.0973.9548.12218.8

Keywords

Information Services; Electronic Information Service; Digital Library; Information System and; Digital Environment.

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