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Working of District Consumer Forum with Special Reference to Kalaburagi District Consumer Forum: A Study

Devidas G. Maley Assistant Professor & Chairman, Department of Post-Graduate Studies & Research in Law, Gulbarga University, Kalaburagi, Karnataka 585106, India. , Sharanayya S. Hiremath* , Devidas G. Maley**

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Indian Journal of Law and Human Behavior 4(1):p 83-89, January-June 2018. | DOI: DOI: http://dx.doi.org/10.21088/ijlhb.2454.7107.4118.10

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Abstract

  Consumer and consumerism stands unequivocally similar but appears to be differing in their basic degree of application. Consumer is a person who buy the goods and services for consumption and no one is outside the purview of consumer it means each one us will be one or other way we are consumers. Whereas, the consumerism is a movement of civil society including the consumers to assert better protection against the unscrupulous sellers. Man has passed through several ages and found civil society where he started to produce more ushering itself into industrial society and attracted with more consumption. The same has been put forth by Victor Lebow a great economist in 1955: “Our enormously productive economy demands that we make consumption our way of life, that we convert the buying and use of goods into rituals, that we seek our spiritual satisfaction and our ego satisfaction in consumption. We need things consumed, burned up, worn out, replaced and discarded at an ever-increasing rate.” More and more production leads to more consumption wherein an increased development of relationship of buyer and seller leads towards exploitation by the seller and assortment of buyer for better protection in the marketplace. Modern states came out with their own regulations in the form of legislations governing the relationship of sellers and their consumers. Government of India has legislated an enactment the Consumer Protection Act in 1986 which assures better protection of the interest of the consumers. This paper examines the aim and objectives of the Consumer Protection Act, 1986 and makes some filed based study of Kalaburagi District in respect of agency meant for protection of consumers i.e., Kalaburagi District Consumer Redressal Forum.

Keywords: Consumer; Grievances; Interest; Protection; Welfare.

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DOI: DOI: http://dx.doi.org/10.21088/ijlhb.2454.7107.4118.10

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