Abstract

Background: The reengineering of library print and electronic resources services is essential for IIT libraries to adapt to the evolving information needs of users in a digital first world.This paper explores the integration of print and e-resources services within IIT libraries to improve accessibility, enhance user satisfaction, and optimize resource utilization. Aim: The primary aim of this study is to investigate the reengineering of IIT library print and e-resources services, focusing on how libraries can enhance access, improve management, and create a seamless experience for users through the integration of both formats. Objectives: To examine technological advancements that can support the reengineering of print and digital resources within libraries. To identify strategies for improving access to print and e-resources, ensuring users can easily locate, borrow, and utilize materials in both formats. Material: The research is based on a combination of primary and secondary materials. Primary data is collected through questionaries’ from library users. These insights are supplemented by case studies of libraries that have successfully reengineered their print and e-resources services. Results: Analysis showed a considerable difference between the changing levels of usage and frequency of library e-resources and print resources. The data indicate a notable difference in user satisfaction regarding the utilization of e-resources compared to print resources. Conclusion: Reengineering library print and e-resources services is essential for modernizing library operations and enhancing user experience. The integration of print and digital resources allows libraries to provide more flexible, accessible,and efficient services to their users.

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Funding