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Outsourcing in library and information centers: The concept and its prospects

Anil Kumar Dhiman* , Anil Kumar Dhiman* Hemant Sharma**

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Indian Journal of Library and Information Sciences 4(2):p 95-101, May-August 2010. | DOI:

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Abstract

Outsourcing is the contracting to external companies or organizations\\\' functions that would otherwise be performed by organization\\\'s employees. This is common phenomenon in business organization but it is also gaining attention of library professionals. This paper reflects the idea of outsourcing and its uses and prospects in library field. It also differentiates the concept of outsourcing with privatization. 

Keywords: BPO, Flexible workforce, Library services, Outsourcing, Privatization.

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