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Knowledge and Awareness of Consumer Protection Act among the Medical Practitioners in Pondicherry

Lavanya S.V. , Lavanya S.V. , Ajit Malani , Sumeet Shende

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New Indian Journal of Surgery 3(3):p 192-192, July - September 2012. | DOI:

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Abstract

  The Consumer Protection Act(CPA) was enacted by Parliament of India in 1986. CPA was passed to provide better protection of the interests of consumers which turned out an important milestone in Indian Legislation giving rise to consumer jurisprudence.The medical profession was brought under the ambit of CPA in 1995 by Supreme Court. Before this act the medical negligence disputes were dealt by relevant sections of Indian Penal Code. These claims expensive and time consuming. The changes in the trends of practice of medical profession, increasing awareness of consumers, changing concepts, updated laws makes it imperative on part of medical practitioners to have adequate knowledge and awareness about CPA with updates to provide better services and prevent consumer disputes.
 

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