Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India
Shweta Goswami Assistant Professor, Department of Community Medicine, Maulana Azad Medical College, India
Vidushi Gupta Head Clinical Science, Clinical Service Agency, Translational Health Science and Technology Institute, Faridabad, Haryana, India
Mitasha Singh Assistant Professor, Department of Community Medicine, Dr Baba Saheb Ambedkar Medical College and Hospital, Sector 6, Rohini, Delhi, India
Pooja Goyal Professor, Department of Community Medicine, ESIC Medical College and Hospital, Faridabad, Haryana, India
Address for correspondence: Shweta Goswami, Assistant Professor, Department of Community Medicine, Maulana Azad Medical College, India E-mail: doc.shweta12@gmail.com
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Vidushi Gupta, Shweta Goswami, Mitasha Singh et. al, Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India. Indian J Comm Dis. 2025;11(2): 43-50.
Timeline
Received : September 03, 2025
Accepted : October 22, 2025
Published : December 30, 2025
Abstract
Introduction: The COVID-19 has changed how health is delivered around the world. The attitude of general public attending Out Patient Department (OPDs) at government sector is difficult to change even post pandemic and hence, the primary health care facilities need to follow stringent protocols to work, in order to ensure safety of both healthcare providers and patients. Objective: To find out the attitude and practices of patients attending OPDs at a Primary health centre (PHC) of Faridabad during and post lockdown period in context of COVID 19 pandemic and to explore the experiences of public health specialists or medical officers at PHCs of India and their recommendations for safe working during post pandemic era. Methodology: A partially mixed concurrent equal status study was conducted at a health centre of medical college situated in Faridabad, Haryana. Quantitative data was collected using an electronic form through interview and telephonic in depth interviews for qualitative data collection.
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Data Sharing Statement
There are no additional data available.
Funding
This research received no funding.
Author Contributions
All authors contributed significantly to the work and approve its publication.
Ethics Declaration
This article does not involve any human or animal subjects, and therefore does not require ethics approval.
Acknowledgements
Information not provide.
Conflicts of Interest
The authors report no conflicts of interest in this work.
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Vidushi Gupta, Shweta Goswami, Mitasha Singh et. al, Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India. Indian J Comm Dis. 2025;11(2): 43-50.
This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.
This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.