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Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India

Shweta Goswami, Vidushi Gupta, Mitasha Singh, Pooja Goyal

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Attribution-Non-commercial 4.0 International (CC BY-NC 4.0)

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Indian Journal of Communicable Diseases 11(2):p 43-50, July-Dec 2025. | DOI: https://doi.org/10.21088/ijcd.2395.6631.11225.1

How Cite This Article:

Vidushi Gupta, Shweta Goswami, Mitasha Singh et. al, Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India. Indian J Comm Dis. 2025;11(2): 43-50.

Timeline

Received : September 03, 2025         Accepted : October 22, 2025          Published : December 30, 2025

Abstract

Introduction: The COVID-19 has changed how health is delivered around the world. The attitude of general public attending Out Patient Department (OPDs) at government sector is difficult to change even post pandemic and hence, the primary health care facilities need to follow stringent protocols to work, in order to ensure safety of both healthcare providers and patients. Objective: To find out the attitude and practices of patients attending OPDs at a Primary health centre (PHC) of Faridabad during and post lockdown period in context of COVID 19 pandemic and to explore the experiences of public health specialists or medical officers at PHCs of India and their recommendations for safe working during post pandemic era. Methodology: A partially mixed concurrent equal status study was conducted at a health centre of medical college situated in Faridabad, Haryana. Quantitative data was collected using an electronic form through interview and telephonic in depth interviews for qualitative data collection.


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Data Sharing Statement

There are no additional data available.

Funding

This research received no funding.

Author Contributions

All authors contributed significantly to the work and approve its publication.

Ethics Declaration

This article does not involve any human or animal subjects, and therefore does not require ethics approval.

Acknowledgements

Information not provide.

Conflicts of Interest

The authors report no conflicts of interest in this work.


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Cite this article

Vidushi Gupta, Shweta Goswami, Mitasha Singh et. al, Patients Behaviour During an Emergency Situation of a Pandemic and Recommendations for Safe OPDs from Public Health Experts in Post Pandemic Era: A Mixed Method Study from an Urban Community of India. Indian J Comm Dis. 2025;11(2): 43-50.


Licence:

Attribution-Non-commercial 4.0 International (CC BY-NC 4.0)

This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.


Received Accepted Published
September 03, 2025 October 22, 2025 December 30, 2025

DOI: https://doi.org/10.21088/ijcd.2395.6631.11225.1

Keywords

Primary HealthCovid-19 LockdownOPD SettingsAttitude and Practice of PatientsPublic Health Expert

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Received September 03, 2025
Accepted October 22, 2025
Published December 30, 2025

licence


Attribution-Non-commercial 4.0 International (CC BY-NC 4.0)

This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.


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