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Consumer Protection Bill 2018: Implication on Medical Profession: An Overview and Critical Appraisal

Abhishek Yadav , Mohit Gupta1 , Abhishek Yadav2 , Abilash S.3 , Lohith Kumar R.4

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RFP Journal of Hospital Administration 2(2):p 61-66, July-December 2018. | DOI:

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Abstract

 Consumer protection Bill 2018 had been introduced in January 2018 in Parliament of India and it has been passed by Lok Sabha in December 2018. This bill seeks to amend Consumer Protection Act 1986. Medical services have been included in the ambit of CPA 1986 by means of judgement of Hon’ble Supreme Court. Any change in this act will also affect the Medical service providers. This act makes the healthcare services providers including hospitals, manufacturers, and doctors more accountable to consumers i.e. the patients. It broadens the scope of the act, includes the latest requirements based on changing times also allows stricter punishment to the defaulters. This article compares the Consumer Protection Act of 1986 with the present amended bill and highlights the implications of these changes on Medical Profession.

Keywords: Consumer Protection Bill 2018; Consumer Protection Act 1986; Medical Practice, Doctor-patient relationship.

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