Abstract

Freight forwarding consists of strategic logistics planning and execution for the domestic Freight forwarding consists of strategic logistics planning and execution for the domestic and international movement of goods, on behalf of shippers. Specifically, a freight forwarder will carry out activities of freight rate negotiations, container tracking, customs documentation, and freight consolidation and other tasks. At the same time clearing the goods through legal documentation from and to one country to another country is customs clearance. These goods need to be delivered as specified and in good condition that constitute logistics.

Methodology: This paper attempt to find out what factor determines the best logistics service provider for the export of goods with special reference to Lotus industries Ltd. a textile company. The researcher used exploratory research and followed non-probability method of colleting data from 104 logistics companies with justification of Cochran test and reliability test. With structured questionnaire he collected the data and analysis were done. It is also justifies with statistical tools like one way Anova and rank correlation.

Result: From the 104 samples, on data analysis. It is traced that only 25% from the sample population claim that they are good in clearance service. In pricing for clearance service 94.2% claim that their price is good and reasonable. It is suggested that a good software need to be implemented. The logistic companies nearby to the location need be selected. When more employees very employed fast clearance will be made. Mode of transport also decides the identification of best logistics. More experienced person in the company can provide better service than others.
 

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