Vivekanshu Verma, Shri Gopal Kabra
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Background: The judicial interpretation in V P Shantha (1995) extended the Consumer Protection Act (CPA), 1986, to medical services by distinguishing «contract of personal service» (excluded) from “contract for personal service» (included). Despite amendments in the CPA 2019 [Section 2(42)], this interpretation persists. This article challenges that stance using AI-assisted legal analysis, arguing that patient-tailored medical services constitute a «contract for personal service» and should be excluded from CPA 2019. Objective: To demonstrate that patient-specific medical treatments (e.g., surgeon-tailored surgery) fall under “contract for personal service as defined in CPA 2019, warranting exclusion from consumer law. Methods: • Legal Analysis: Scrutiny of Section 2(1)(o) (CPA 1986) and Section 2(42) (CPA 2019). • AI Inputs: Interrogation of AI tools to define "personal service" and its applicability to medical contexts. • Case Law Review: V P Shantha (1995), 1 parliamentary debate on CPA 2019, and Bar of Indian Lawyers v. D.K. Gandhi (2023).2 Results: 1. Contract Typology: • Contract for Personal Service: Relies on unique skills (e.g., surgeon’s expertise), autonomy in execution, and patient choice. • Contract of Personal Service: Employer-controlled labor (e.g., hospital staff) 2. Medical Services: Patient-tailored procedures (e.g., custom surgery) meet "contract for personal service" criteria due to individualized care, skill reliance, and consideration (payment). CPA 2019: Parliamentary intent and post-Shantha amendments support excluding such services. Conclusion: Patient-tailored medical services are “contracts for personal service" under Section 2(42) of CPA 2019 and must be excluded. Judicial recognition of this distinction aligns with legislative intent and modern medical practice.
Kabra SG, Verma V. Patient-tailored personal treatment services against consideration is a Contract For Personal Services. Indian J of Legal Medi. 2025;6(2):109-17.
This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.
| Received | Accepted | Published |
|---|---|---|
| July 15, 2025 | October 22, 2025 | December 30, 2025 |
Friday 31 July 2026, 15:25:27 (IST)
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| Received | July 15, 2025 |
| Accepted | October 22, 2025 |
| Published | December 30, 2025 |
This license enables reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.