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VENDOR REGISTRATION FORM
To be included in the databse of potential vendors to the Red Flower Publications (P) Limited
Terms and Condions for Vendors
Terms and Conditions for Vendors
Terms & Conditions General
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DECLARATION: I/We declare and confirm that:-
Signature of the Vendor with Rubber Stamp
Business Partner Quesonnaire
Business Partner Code of Conduct
Business Partner Code of Conduct
Quality and Safety of Our Products and Services
Responsible and sustainable management is an integral part of Red Flower Publication’s culture and daily business. We at Red Flower Publication set high standards for acting in an ethical and legally compliant way. Therefore, we ask you, as our business partners, to comply with the principles contained in this Code of Conduct and the laws and regulations that apply to our business in each country where Red Flower Publication is active through the business partner.
This Code of Conduct lays the foundation to ensure compliance with all applicable laws and regulations. Consequently, Red Flower Publication expects from its business partners that they do not pursue any business that is inconsistent with these principles.
The aim of this Code of Conduct is to provide a fundamental framework of compliance standards that provide all of our business partners with a set of clear rules and principles for their day-to-day activities. Business partners who act illegally or do not comply with the principles of this Code of Conduct may harm themselves and Red Flower Publication.
Serious violations of legal, regulatory or contractual obligations could undermine our credibility and impair our future development. Moreover, failures may expose Red Flower Publication, as well as the business partner, to severe penalties, such as fines, loss of licenses or other serious sanctions. “Industrial practice” is not a base for violating legal or regulatory rights and obligations. This Code of Conduct applies to all Red Flower Publication business partners, regardless of their geographic location.
As a business partner of Red Flower Publication you are responsible for understanding, governing and implementing your activities in compliance with the standards outlined in this Code of Conduct. Neither ignorance nor “good intentions” are adequate justifications for non-compliance.
We at Red Flower Publication strongly believe that implementing this Code of Conduct will create value for you as a business partner and Red Flower Publication. Therefore, we require you to comply with the principles laid down in the Code of Conduct and explained in detail as follows.
1. Quality and Safety of Our Products and Services
The quality and safety of the products and services of Red Flower Publication are the basis of its business activities. Therefore business partners are also encouraged to ensure highest quality and safety of any product or service provided to Red Flower Publication by the business partner. In order to fulfil these fundamental prerequisite, business partners are encouraged to use a Quality Management System, which assures the appropriate quality of products with regard to safety and efficacy. It should ensure full compliance with national and international legal requirements. If existent, the Quality Management System should be based on the following principles:
• Clear assignment of responsibilities
• Educated and well-trained employees
• Continuous safety monitoring
• Transparent and documented procedures
• Controlled production processes
• Continuous improvement Even if there is no Quality Management System in place, business partners should meet any requirements set out in Good Manufacturing Practice (GMP), Good Clinical Practice (GCP), Good Distribution Practice (GDP) and, if applicable, the European Medical Device Directive (MDD).
2. Research and Development, (Clinical Studies and Regulatory Affairs)
Research and development in the pharmaceutical field is subject to many legal and regulatory standards, including certain standards relating to the ethical conduct of scientific and medical research. Red Flower Publication requires all of its business partners to comply with these standards and regulations, especially when engaged in clinical studies on behalf of Red Flower Publication. Research and Development must be conducted in accordance with the global standards of Good Clinical Practice and applicable local regulatory requirements. Business partners need to respect the intellectual property rights of others, such as patents, copyrights, design rights, utility model rights and trademark rights. All products are to be developed so that they are compliant with all relevant laws, regulations and the respective Company guidelines.
The products of Red Flower Publication and therefore also the products of its business partners need to meet the highest quality standards in line with appropriate manufacturing and control processes. Business partners involved in the manufacturing and control processes on behalf of Red Flower Publication have to ensure compliance with applicable Quality regulations, Good Manufacturing Practice (GMP) and Good Laboratory Practice requirements for the markets in which the products are registered and distributed during all steps of the processes. Reliable manufacturing processes must ensure that all manufactured products are safe, reliable and efficient.
Red Flower Publication expects from its business partners only to work with companies which act in an ethical and legally compliant way. Business partners should only utilize starting materials from suppliers that are appropriate for use in their products. All bids and proposals should be evaluated objectively on the merits of price and performance.
5. Workplace Safety and Work Environment
As a healthcare company we expect our business partners to maintain a certain minimum workplace safety and work environment standard. Red Flower Publication expects its business partners to continually work to reduce and mitigate risks and improve their workplace safety and work environment.
6. Sales and Marketing
Business partners are responsible for providing the correct information and training in the use and promotion of our products. This means abiding by the local laws that apply to the respective company’s marketing activities. All marketing materials and promotion activities provided by our business partners must be in accordance with high ethical standards and must meet or exceed the standards set out by applicable laws, rules and regulations. It must be the business partners’ objective to achieve competitive advantages through superior quality of products and services and their ability to add value, but not through unethical business practices. Red Flower Publication’s products are designed to be safe and reliable for their intended use. All products must be stored and distributed so that the quality is not impaired.
7. Environmental Responsibility
Red Flower Publication expects from all business partners that they protect nature as the basis of life and use natural resources in a responsible way. Business partners should comply with all applicable legal requirements. Furthermore, Red Flower Publication recommends to its business partners that they constantly improve their performance in the areas of environmental protection, occupational health and technical safety, product responsibility and logistics.
8. Security of Confidential, Proprietary Company and Market Information
Business partners must treat Red Flower Publication’s company and market information confidentially and must not use such confidential information to procure an unlawful economic advantage for themselves or for others.
Red Flower Publication’s reputation as a reliable company and as a business partner of integrity must not be jeopardized by corruption. Red Flower Publication is emphatically against bribery and corruption and expects the same standard for the conduct of its business partners. All applicable local and international laws, rules and regulations, especially with regard to the laws on fair competition, and against bribery and corruption, must be respected by all business partners of Red Flower Publication to the extent they are applicable to them. Business partners must not offer, promise or give, whether directly or indirectly, benefits that compromise or appear to compromise the ability to make fair and objective business decisions. Furthermore, any benefits offered to public officials, especially to representatives of agencies and governments, are subject to special restrictions.
Conflicts of Interest
Business partners need to apply the highest professional and ethical standards to themselves and to those with whom they associate. The private interests of business partners’ employees – including personal, social, financial or political interests – and the interests of Red Flower Publication must be kept strictly separate. Furthermore, business partners and their employees should not provoke any situation where an interaction with a Red Flower Publication employee might conflict, or appear to conflict, with the best interests of Red Flower Publication. If the employee of a business partner has a family relationship to any Red Flower Publication employee or if a business partner has any other relationship with a Red Flower Publication employee that might represent a conflict of interest, the business partner should disclose this fact to Red Flower Publication.
Antitrust and Competition
Business partners need to compete actively in the marketplace by complying with the laws and regulations that apply to their business in each country where they are active. Red Flower Publication business partners must not attempt to unlawfully reduce or restrict competition for any business activities by taking improper measures. No business partner of Red Flower Publication is allowed to make any illegal agreements which may have as their object or effect the restriction of competition. Not only are written and oral agreements which attempt to or actually restrict competition forbidden, but also concerted practices, as well as any conduct with the same aim. Red Flower Publication business partners must not treat customers or suppliers in an illegal or an unethical manner. Offers and proposals must be evaluated objectively on the merits of price and performance.
Interaction with Public Entities
Business partners shall comply with applicable local laws and regulations when interacting with public entities, including public insurance institutions. Billing of Red Flower Publication products sold to such entities must be transparent and accurate, and reflect the actual transaction. Furthermore, interactions with public entities must be in compliance with the principles and expectations set out in this Code of Conduct.
Gifts, Meals, Hospitality and Entertainment
Business partners are not allowed to provide incentives or rewards to an employee of Red Flower Publication that would be illegal or unethical. Furthermore, no business partner is allowed to provide gifts, salaries, personal favours, gratuities or entertainment to a Red Flower Publication employee that are not within the bounds of moderation and common business courtesy. The provision of any gift, meal or entertainment to a Red Flower Publication employee, which can be expected to influence the employee’s decision in relation to the business partner, is prohibited. The principles of this section apply also to any sponsoring activities.
Red Flower Publication expects from its business partners to create an environment of mutual respect, encouragement and teamwork. A sharing environment that provides the opportunity for open communications and continuous improvements should be valued. This can be created by employees with diverse backgrounds, experience and talents. Business partners should respect and value diversity. Therefore, the relevant internationally recognized principles and standards should be supported and honoured. The dignity and privacy of every person must be respected.
Employment and Standards of Conduct
Business partners of Red Flower Publication need to prohibit using, supporting or assenting to compulsory labour and illegal child labour. Furthermore, business partners need to provide a work environment that is free from all forms of discrimination and harassment.
Information on Misconduct
Red Flower Publication Business partners are required to be aware of and conduct their business in accordance with this Code of Conduct and the applicable laws and regulations of the country in which they are operating. Business partners who believe that Red Flower Publication employees or anyone acting on behalf of Red Flower Publication have acted illegally or breached the principles of this Code of Conduct should report the matter.
If you have any general questions, please use the compliance e-mail address:
Red Flower Publication Pvt. Ltd.
48/41-42, DSIDC, Pocket-II
Mayur Vihar Phase-I
Delhi - 110 091 (India)
Information Should Be Reported To:
• Your Red Flower Publication relationship manager
We will ensure that no retaliatory actions are taken against anyone who informs us about suspected misconduct.
Last updated: 27 October, 2023
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