AbstractIn Bangladesh libraries and information centers (L/IC) have been facing serious obstacles for a successful implementation of knowledge management (KM) system [1]. Both the staff users and end users of these L/IC are also not conscious regarding the impact of knowledge management. As a result, they are not actively participating to make a successful knowledge management based platform [2]. The present study was designed to reveal problems of L/IC in relating to KM based activities and service in L/IC of Bangladesh. Finally, the study proposes a model with working plans for running the KM-based activities in L/IC successfully.