Abstract

States the importance of library and information service on the basis of information needs of the users. User study and information seeking behaviour is defined, ICFAI Business School, Bangalore (IBSB) Library and Information Center (LIC) services are mentioned. Analyses the purpose of visit to the library, adequacy of library collection, methodology adopted by the users to locate the required information, online databases which they used frequently, users’ satisfaction with the library services and working hours of the library, and the obstacles while seeking their required information in the LIC at IBS Bangalore campus. Finally highlights the findings and suggestions and concludes urging to improve the library and information services in the LIC under study.