In countries throughout the world, patient experiences are being monitored in order to obtain information about the delivery and quality of healthcare. Patient experiences can be defined as a reflection of what actually happened during the care process and therefore provide information about the performance of healthcare workers. It refers to the process of care provision. In many countries assessing patient experiences is part of a systematic survey programme. There are certain factors which affects the quality of nursing care [1].

Keywords: Quality of Health Care; Communication; Work Environment; Advancement Opportunities; Productivity.